Refund and Returns Policy
Exchange and Return Policy
Return
1- The order is returned only if the customer received a wrong or damaged order 7 days from making the order if the product isn’t used or damaged the returning cost will be charged to the customer.
2- The customer must inform the store of the return request within 48 hours from the date of receiving the request the cost will be charged on the customer as mentioned above.
NOT Exchangeable products
the printed products that are printed upon the customer’s request aren’t exchangeable if it the same as the customer’s requirements.
Exchange
The customer can replace the order under the following conditions:
1- The store should be informed of the exchange within 48 hours from the date of receiving the order.
2- The customer will be charged the value of shipping the order in addition to the value of shipping the new order.
3- The order must be returned in the same condition as received.
